Frequently asked questions

Find answers to you common and frequently asked questions

ALLIANCE ELECTRONICS SUPPLIES A WIDE RANGE OF NEW & REMANUFACTURED ELECTRICAL AND ELECTRONIC 
PARTS THAT ARE USED IN THE COMMERCIAL VEHICLE INDUSTRY WHICH HELP KEEP RUNNING COSTS TO A MINIMUM.

WE REMANUFACTURE JUST ABOUT ANY ELECTRICAL OR ELECTRONIC PART ON A COMMERCIAL VEHICLE. WE WILL ALSO COLLECT ANY OF
YOUR OWN PARTS FREE OF CHARGE (MAINLAND UK ONLY) & AIM TO TURN THEM AROUND REMANUFACTURED THE FOLLOWING DAY.

ALLIANCE ELECTRONICS PARTS WILL GIVE YOU PEACE OF MIND THAT YOU HAVE A QUALITY REMANUFACTURED PART
SUPPLIED WITH A 12 MONTH WARRANTY AND HAVE MINIMISED DOWNTIME AND MAXIMISED COST SAVINGS.

How long will my repair take ?

We aim to complete the repairs to your unit on the same day we recieve it. We pride ourselves in our fast turn around times.

DAY 1    You can phone, Fax, Email us or fill in an online collection form and we will organise a free collection of your parts from anywhere in mainland UK.
DAY 2    Your parts will be Remanufactured tested and quality checked before being dispatched back to you. All remanufactured parts come with a full 12 month warranty.
DAY 3    You receive your part to be refitted with peace of mind that you have a quality remanufactured part supplied with a 12 month warranty and have minimised downtime and maximised cost savings.

Do you offer a WHILE-YOU-WAIT SERVICE service ?

Yes we have “While U Wait” Service. Bring your urgent V.O.R Parts to us and we will do our very best to Repair your Part while you wait. All we ask is that you phone us beforehand so that we can make sure a suitable engineer is available. Please allow 3 - 4 hrs. This is a very popular service and it is strickly first come first served.

Do you have a free collection service ?

Yes we have a free collection service. We can also organise a free collection of your parts from anywhere in mainland UK. You can phone, Fax, Email, fill in an online enquiry form/collection form, or use our NEW APP.

WILL MY PART NEED TO BE RE-CODED TO MY VEHICLE AFTER IT HAS BEEN REPAIRED ?

Most modern ECU's, Instrument Clusters, Adblue Pumps, Gearbox Lids and Gear Selectors are coded to Vehicles. When we repair your unit as long as it is being refitted to the same original vehicle there will be no need to re-code it. Not only will you then be saving 60 -70% off the price of a new unit when we repair yours you will also be saving upto £200 on the price of having a new unit coded to your vehicle.

WHAT WARRANTY DO YOU OFFER ?

Alliance Electronics parts will give you peace of mind that you have a quality remanufactured part supplied with a 12 month warranty.

Can you repair a part which is not listed on your website or catalogue ?

Alliance Electronics can remanufacture just about any electrical or electronic part on any bus, coach, truck, crane or plant equipment other than rotating units. ie starter motors & alternators.

We specialise in the remanufacture of:

  • Instrument Clusters
  • ECU's
  • Adblue Pumps
  • Gearbox Lids
  • Switches
  • Speedometers
  • Switch Panels
  • PCB's
  • Harnesses

Please feel free to contact us to discuss and items you may have for repair.

I HAVE A QUESTION NOT LISTED HERE

Please contact us and we will be happy to help you.

Original Manufacturer's names, vehicle images, part numbers and descriptions are quoted for reference purposes only and are not intended to indicate, suggest or imply any affiliation with or endorsement by the Original Manufacturer, it is solely to aid our customers in the correct identification of their parts and for reference purposes only.

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